Terms and Conditions of Service
Effective Date: [Insert Date]
Company Name: Utshav Events
Registered Office Address: [Insert Full Address]
Email: [Insert Contact Email]
Phone: [Insert Contact Number]
These Terms and Conditions (“Agreement”) constitute a legally binding agreement between you (“Client,” “you,” or “your”) and Utshav Events (“Company,” “we,” “us,” or “our”), governing your use of our services related to event planning and management.
By engaging Utshav Events for any event planning services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement.
1. Scope of Services
Utshav Events provides end-to-end event management services including but not limited to:
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Destination & Venue Selection
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Budget Planning & Management
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Guest Hospitality & Management
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Food & Beverage Planning
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Logistics & Transport Arrangements
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Entertainment & Artist Management
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Invitations & Custom Gifting
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Decor Planning & Execution
The specific services to be provided will be outlined in the Service Agreement or Proposal document signed by both parties.
2. Booking and Confirmation
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Bookings must be made in writing and confirmed with a signed contract or service agreement.
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A non-refundable advance payment of [insert %] of the total estimated cost is required to confirm the booking.
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Final confirmation is subject to receipt of the advance and signed agreement.
3. Payment Terms
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All payments must be made as per the mutually agreed payment schedule outlined in the proposal or invoice.
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Payments can be made via bank transfer, cheque, or UPI (if applicable).
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A delay in payment may result in a delay or suspension of services.
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Final payment must be settled at least [insert number of days] before the event unless otherwise agreed in writing.
4. Client Responsibilities
The client agrees to:
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Provide accurate information, preferences, and guest details in a timely manner.
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Make timely payments as per the agreed schedule.
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Obtain necessary permissions, licenses, or legal clearances (unless agreed to be handled by Utshav Events).
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Cooperate with our team and third-party vendors for the smooth execution of the event.
5. Vendor Engagement and Third Parties
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Utshav Events may engage third-party service providers for catering, décor, transport, entertainment, venue arrangements, and more.
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We act as facilitators and coordinators and are not responsible for the individual acts, omissions, or service quality of third-party vendors unless explicitly managed under our supervision contractually.
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All third-party vendor contracts will be subject to their respective terms and conditions unless otherwise stated.
6. Event Modifications
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Changes to the original event plan, services, or guest count must be communicated at least [insert number of days] in advance.
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Significant modifications may result in additional charges, which will be communicated in writing.
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Utshav Events reserves the right to adjust the service fee or decline changes if they impact timelines, budgets, or logistics.
7. Cancellations and Refunds
7.1 Cancellation by Client
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If the client cancels the event:
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More than [X] days before the event: [Insert %] of total fees will be refunded (excluding the non-refundable advance).
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Less than [X] days: Only non-recoverable costs will be deducted from any eligible refund.
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All cancellations must be in writing.
7.2 Cancellation by Utshav Events
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In the rare case of cancellation due to unforeseen circumstances (force majeure, illness, etc.), we will either reschedule the event or issue a full/partial refund after deducting any non-recoverable expenses.
8. Force Majeure
We are not liable for delays, cancellations, or changes caused by events beyond our control, including but not limited to natural disasters, pandemics, acts of government, fire, flood, strikes, riots, or any other unforeseen event.
9. Intellectual Property
All designs, branding, planning documents, visuals, presentations, and intellectual property created by Utshav Events remain the sole property of the company unless transferred in writing.
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You may not use, replicate, or modify our intellectual assets without prior written permission.
10. Photography, Videography, and Media Usage
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Utshav Events reserves the right to photograph and record the events we manage (unless expressly prohibited by the client in writing).
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We may use these materials for marketing, promotional, or portfolio purposes.
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Client and guest privacy will be respected, and any objectionable material will not be published upon request.
11. Liability and Indemnity
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Utshav Events shall not be held liable for any direct, indirect, incidental, or consequential damage or loss caused during the execution of the event unless caused by our gross negligence or willful misconduct.
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The client agrees to indemnify and hold Utshav Events and its team harmless against any claims, liabilities, losses, or damages arising out of the event.
12. Confidentiality
Both parties agree to maintain the confidentiality of all proprietary and sensitive information shared during the planning and execution of the event. This includes but is not limited to pricing, guest information, custom designs, or vendor relationships.
13. Dispute Resolution
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Any disputes arising under these terms will first be attempted to be resolved amicably.
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If not resolved, disputes shall be subject to arbitration in [Insert City/State Jurisdiction].
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The language of arbitration shall be English, and the decision of the arbitrator shall be final and binding.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Insert Applicable Jurisdiction], without regard to its conflict of law provisions.
15. Amendments
Utshav Events reserves the right to amend these Terms and Conditions at any time. The latest version will always be available on our website or upon request. Continued use of our services constitutes acceptance of any updated terms.
16. Entire Agreement
These Terms and Conditions, along with any specific agreement or proposal signed between Utshav Events and the Client, constitute the entire agreement and supersede any prior understandings, oral or written.
Contact Us
If you have any questions regarding these Terms and Conditions, you can reach out to us at:
Utshav Events
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Website: [Insert URL]
Address: [Insert Full Address]